Orders & Returns


All orders will be processed in order received. We strive to fulfill all orders within two business days. Customers will receive a confirmation email when order is received.

Online purchases may be sent back for refund within 14 days of receipt of merchandise. Customer is responsible for return postage.  All returns must be accompanied by a receipt. To be eligible for a return, your item must be unworn and  in the original packaging with tags attached.

Ship return to:
J. Spencer
8303 S Memorial Dr
Tulsa, OK 74133

Refunds will be credited back to the original payment method. Online purchases are not eligible for in store refund but may be exchanged in any of our stores.

If your purchase entitled you to free shipping based on the total of your order, and your return(s) drop the total of your order below the free shipping threshold, we will deduct the cost of shipping from your refund.

Once your return has been received and inspected, a refund will be processed within 3 business days. You will receive an email after your return has been processed and credit issued to your original form of payment.

Sale & Promotional items
Only regular priced items may be returned, unfortunately sale and promotional items cannot be returned.

Merchandise may be taken to any of our retail stores and exchanged within 30 days of receipt of merchandise. All returns and exchanges must be accompanied by a receipt.